tag:blogger.com,1999:blog-36118108.post692859860617507340..comments2023-12-06T00:17:28.519-08:00Comments on Creative Chaos: Quality is a sloganMatthewhttp://www.blogger.com/profile/05956714498778698672noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-36118108.post-13489722761193464222010-11-10T21:13:57.913-08:002010-11-10T21:13:57.913-08:00Markus raises a most important point: quality doe...Markus raises a most important point: quality does indeed mean different things to different people. Matt refers to a "lack of definition". I don't think that's at issue; I agree with Jerry Weinberg that quality is value to some person.<br /><br />Note that this explains why low cost at <i>some</i> value is sufficient for some people. It also explains why standardization is the acme of quality for some people. So powerful is the value of standardization and predictability that people will accept the <i>illusion</i> of standardization and predictability—and will go a long way to preserve the illusions if the realities aren't available.<br /><br />Markus says, "let's find out what quality means to the people we care about." Absolutely. And let's also notice that when their notions of value seem irrational, they're rational with respect to a different set of values.<br /><br />---Michael B.Michael Bolton http://www.developsense.comhttps://www.blogger.com/profile/09027725699187903416noreply@blogger.comtag:blogger.com,1999:blog-36118108.post-68886466622751911532010-11-10T12:11:52.474-08:002010-11-10T12:11:52.474-08:00No, No, No...
"Quality" is something ot...No, No, No...<br /><br />"Quality" is something other people do."Pete Walenhttps://www.blogger.com/profile/10651704389491850533noreply@blogger.comtag:blogger.com,1999:blog-36118108.post-46921099954336154742010-11-04T14:17:01.527-07:002010-11-04T14:17:01.527-07:00The ambiguity of quality is precisely that which m...The ambiguity of quality is precisely that which makes it slogan material. Excellent insight Matthew and Markus. <br /><br />Sloganeering has its place, though. Big change usually only comes from an emotional impetus. There has to already be a desire for quality (regardless of form) before data about quality will have any effect. Once that desire is in place, you can start the real work of negotiating how its going to look.QADognoreply@blogger.comtag:blogger.com,1999:blog-36118108.post-18821855984301807682010-11-02T20:36:10.650-07:002010-11-02T20:36:10.650-07:00Excellent post! In our cheaper, better, faster wo...Excellent post! In our cheaper, better, faster world I believe quality gets lost. Lately I have observed to much complacency with respect to quality in the software industry. We all need to evangelize quality! You are off to a great start with this post.Carlhttps://www.blogger.com/profile/16073718578161399701noreply@blogger.comtag:blogger.com,1999:blog-36118108.post-37933143894042621292010-11-02T10:16:05.641-07:002010-11-02T10:16:05.641-07:00One thing about quality which I would add is that ...One thing about quality which I would add is that qualty is ambiguous. In that sense, quality means different things to different people, and is therefore quite unhelpful to have a meaningful discussion about. Instead let's find out what quality means to the people we care about.Markus Gärtnerhttps://www.blogger.com/profile/15728306418553053255noreply@blogger.comtag:blogger.com,1999:blog-36118108.post-55953473952333373652010-11-02T06:18:18.196-07:002010-11-02T06:18:18.196-07:00Great post man!! Hopefully, in the year, in my ne...Great post man!! Hopefully, in the year, in my new position that I just started, I can provide some of those case studies, examples and discussions. It is exactly what I am here to try and do, and God knows it was all but impossible in my last gig. But for me, this is the key line in your entire post<br /><br />it is the team that decides what things are worth writing up standards for, to help the new guys.<br /><br />I am looking really closely at Lean; I think it has a lot to offer. But as you say, at some point, the coder codes, the tester tests, and the user accepts, happily or otherwise...those things can NEVER be processized. Is it possible to blend formalized process with creativity? Seems to me our modern musical system demonstrates that it is not only possible, but it is quite doable. Hmmm, that sounds like a blog of my own in the making! ;)<br /><br />David GilbertDavid Gilberthttps://www.blogger.com/profile/17670543574829229734noreply@blogger.com